Shipping：

This item will send from Germany warehouse, No tax to EU. (Do not ship to Island address.)

DHL tracking website：https://www.dhl.de/en.html 

DPD tracking website：https://www.dpd.com/de_privatecustomers/ 

Warranty :

Please check the carton and product after you receive the good, if something damaged during transportation by Express Company, let us know immediately, then take photos of the carton and product first(including the shipping label that shows the tracking number on it), then send the photos to us, and also test the product to see it works or not ,any problem pls contact us asap so that you can cover the corresponding warranty. 

Return / Replacement : 

Within 14 days(based on the delivery data) :

Repair fee all free. Buyer return the inside board with the cheapest postage, we'll cover for the return postage and resend a whole replacement by our charge. Or we can send parts for repair if you have experience on electronic.

After 14 days to 6 months(based on the purchase data)

1. Free repair, buyer need pay for return postage for send back.

2. For replacement: buyer need pay for postage for send back the original item and pay postage for resend replacement .

After 6 months to 1 year (based on the purchase data)

1. Free repair, buyer pay for return postage and resend postage.

2. For replacement :

If send back the original item back to us, 50% original cost can get a new one, buyer responsible for return postage.

If do not send back the original item to us, 85% original cost can get a new one.

After 1 year(based on the purchase data)

Buyer pay for return postage and resend postage and repair charge.

Refund : 

Within 45 days(based on the delivery data)

Product fault: Full refund, buyer responsible for return the item back for full refund

Product good: Refund product cost, buyer responsible for return the item back and freight for original sent out

After 45 days - 2 months

Product fault: refund product cost, buyer responsible for return the item back and other cost 20%

Product good: refund product cost, buyer responsible for return the item back and other cost 20% and freight for original sent out

After 2 months : No refund

Note:  If the product is damaged by yourself or is inappropriately used, exists no warranty!